Pavilion Pulse Benchmarking Survey — December 2022

2H 2022 hit our members hard with below average performance, layoffs, and adjusted goals. The past six months of Pulse data show these trends and point to potential strategies for 2023.

This year, we expect to see a greater emphasis on customers. From churn reduction to expansion, delivering exceptional experiences for your customers will be critical for success as the market stabilizes.

But that isn’t stopping companies from expecting big results. Despite 2022 performance and economic trends, many have higher targets set for 2023.

Download the report to see how it breaks down, plus get a sneak peek at our 2023 Executive Compensation Report.