Pavilion Privacy Policy
Last Updated: February 16, 2024
1. Introduction
Revenue Collective, Inc., a Delaware corporation d/b/a Pavilion (“Pavilion”) (together with its subsidiaries, the “Company,” “we,” “us,” or “our”) is a platform for different global invitation-only communities of business leaders.
This Privacy Policy (the “Policy”) provides information on how we collect, process, and share the personal information (also referred to as personal data, and referred to as “Personal Information” in this Policy) of individuals who are external to the Company, including but not limited to our Members, other users of and participants in our Services or any portion thereof (including without limitation our Platform and our Events) sponsors, partners, and service providers and their respective individual representatives, as applicable (referred to in this Policy as “you” or “your”). Personal Information generally includes any information about you – an individual, natural person.
This Policy is incorporated in its entirety into the Company’s Terms of Service (the “Terms”). All capitalized terms not defined in this Privacy Policy shall have the meanings set forth in the Terms.
After reading this Policy, if you have additional questions or would like further information, please contact us at success@joinpavilion.com.
2. Personal Information We Collect And How We Use It
As further explained below, we collect and process Personal Information only for lawful reasons, such as when the processing is necessary to perform a contract (for example, to provide Services to our Members), our legitimate business interests, such as improving, personalizing, marketing, and developing the Services and promoting safety and security, or, where required, obtaining your consent.
Information We Collect From You
Applications, Forms, and Profile Data: If you apply for Membership in one of our Communities or submit a form seeking more information about becoming a Member, you provide all of the Personal Information requested in the application or form, including but not limited to your name, gender, email, phone, address, employment information, and other information about your professional interests, goals, background, and experience.
Payment Data: If you are accepted for Membership, we will collect Billing Information in connection with your payment of your Membership Fees. Please note that we do not store your Billing Information, but the third-party payment processors we engage may retain your Billing Information in accordance with their own privacy policies and terms.
Inquiries, Discussions, and Other Data: You may interact with us, other Members or other users of the Services through our Platform, including through any interactive feature, online contact form, email, or any other communication mechanism. When using these channels, you typically provide your name, profile picture, email, phone, employment information, professional background, and any other information you choose to provide at your option.
Event Audio and Video: We may record audio and/or video of our Members, sponsors, panelists, and other participants of any of the Company’s Events for marketing purposes and also so Members and others who were unable to attend the event live may watch or listen to it at a later date. We also may request that our Members provide testimonials for our marketing purposes.
No Sensitive Information: Please do not provide any highly sensitive Personal Information to us – such as social security numbers, health or medical information, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or data concerning a person’s sex life or sexual orientation. We do not intentionally process highly sensitive Personal Information and reserve the right to reject or delete it.
Information We Collect from Third Parties
From time to time, we may collect Personal Information from third parties such as public websites or social networks, such as LinkedIn. This Personal Information may include names, contact information, email, professional or employment information, and other information which is publicly available.
We may also collect personal information from third parties related to your use of our platform and website. We may use information collected from third parties for our own promotional or marketing purposes, such as sending prospective Members emails about our Services.
➔ In sum, we use data collected from you or third parties for:
- Membership: We use your application and interview data to determine whether to grant you Membership in one of our Communities.
- Provide, Improve, and Maintain the Services: We use the data you provide to set up your account profile; provide, improve, and customize the Services; receive or make payments; and communicate with you about your Membership and the Services.
- Marketing: We may use your Personal Information to market and promote our Services. You may opt-out of marketing communications at any time by contacting us at success@joinpavilion.com or clicking the “Unsubscribe” button in the applicable communication.
- Protect You and the Services: We use the information (including Personal Information) we collect to promote the safety and security of the Services, our Members, and other parties. For example, we may use Personal Information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, or enforce our contracts and policies that may be in effect.
Information We Collect Automatically
We collect certain information via cookies and similar automated means when you use the Services, including when you access or use the Platform, some of which may be Personal Information. Cookies and similar technologies do not gather your unique Personal Information, like name, date of birth, gender, or email. Rather, the information collected by cookies and other automated means is generally about your devices, such as type of device, settings, frequency of usage, search history, IP address, browser used, operating system and settings, access times, and referring URL. This data may be collected by or shared with our third-party analytics partners.
➔ In sum, we use data collected automatically from your devices for the following purposes:
The Company and its analytics partners and service providers use the automatically collected data described above to provide and improve the Services, including to:
- keep track of your preferences and account information,
- customize Services and content,
- measure promotional effectiveness,
- estimate your general location and time zone, and
- secure your account
- promote our platform and Services
You may control how we use or share cookies when you access our website and platform under the Cookies Preferences Management section in this Privacy Policy
You have options to control or limit how we or our partners use cookies and similar technologies. For more information, please see www.allaboutcookies.org/cookies.
3. How We Share Your Information
We share your Personal Information with the following types of third parties for the purpose of providing, improving, promoting, and securing the Services:
- IT service providers, like Google, to store and secure your Personal Information
- Customer resource management (CRM) tools to internally manage our Member and prospective Member base
- Chat platforms, like Slack, to facilitate discussions with us and among our Members
- Chat platforms, like Slack, to facilitate discussions with us and among our Members
- Payment processors, such as Stripe and Moonclerk, to collect your dues and process payments
- Analytics and measurement partners to help us improve, customize, and promote the Services
We also may share your Personal Information as required by law, to investigate potential illegal activities or violations of agreements, to protect the security of our Services and Members, or as a result of a merger, acquisition, or assignment with a third party.
➔ A note about how we share your data with our event sponsors:
If you attend one of our sponsored events, we may share your name, email, job information, and LinkedIn profile with the sponsor for their own marketing and business purposes. When required under applicable law, we will obtain your consent before sharing your data with our sponsors for their own purposes.
Other than the limited sharing with sponsors described above, we do not sell, rent, or lease your Personal Information to third parties or share Personal Information with third parties for their own marketing or business purposes.
4. Controlling Your Account and Your Rights
To submit a question or concern about how to control, modify, or cancel your Membership or data, contact us at success@joinpavilion.com. Depending on your location, you may have certain legal rights regarding your Personal Information, including:
- You may request access to your Personal Information and obtain information about our processing of your Personal Information, with whom we share your Personal Information, and your rights.
- You may request that we restrict our processing of your Personal Information.
- You may object to our processing of your Personal Information.
- If we process Personal Information based on your consent, you may withdraw your consent.
- You may correct Personal Information that is inaccurate or incomplete.
- You may request that we delete your Personal Information or provide a copy of it to you.
We may request proof of your identity before acting upon any request. To submit a question or concern about your rights, please contact us at success@joinpavilion.com. If you live in the EEA, UK, or Switzerland, and you are unsatisfied with our response, you have the right to lodge a complaint regarding your Personal Information with an applicable supervisory authority.
5. How We Protect and Store Your Information
We maintain reasonable administrative, technical, and organizational safeguards designed to protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the Personal Information that we collect. We restrict access to Personal Information collected about you to our employees, contractors, and certain third-party service providers as discussed above. Please note, however, that no website or storage mechanism can guarantee 100% security.
Generally, we store your Personal Information for as long as required to provide the Services to you, and when you cancel your Membership, we take reasonable steps to delete your Personal Information within a reasonable period of time. Sometimes, we may retain your account information for a period of time after cancellation to allow you to efficiently reinstate your account, if you so choose. We also may retain certain Personal Information after you cancel your account to the extent necessary to comply with our legal and regulatory obligations, for the purpose of fraud monitoring, detection and prevention, and for our tax, accounting, and financial reporting obligations. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.
6. Children
Our Services are intended for adults 18 years of age or older. We do not knowingly collect Personal Information from children under 18. If we learn that we have collected any Personal Information from a child under 18, we will take reasonable steps to delete such information. Parents or guardians who believe that their child has submitted Personal Information to us and would like to have it deleted should contact us at success@joinpavilion.com.
7. Cookie Preferences Management
We and our marketing partners may use IP address, browser information, and your device information obtained by us when you visit our site, utilize our services, or open messages sent by us, in conjunction with third party web cookies, pixels, or similar technologies, enabling us to obtain personal data about you (such as your name, contact details, location, and employer) held by third parties. To learn more, see Section 2 of this policy. To opt out, please contact us. Contact information is in Section 11 of this policy
Additionally, You can opt out of the collection and use of your information for ad targeting by indicating your preferences to the Network Advertising Initiative or the Digital Advertising Alliance, by configuring the settings on your browser, or by using cookie-blocking extensions in your browser.
8. International Transfers
The Personal Information we collect within your country may be transferred outside of your country to the Company or its third-party contractors or service providers (mentioned above) for the purposes described in this Privacy Policy. As required by law, we rely on appropriate safeguards or applicable derogations, or obtain your consent, when we transfer Personal Information across international borders.
9. Links to External Platforms
As discussed in our Terms we may use or link to External Platforms for a variety of purposes – such as to help us provide certain Services or to provide access to additional information and resources we think you will find helpful. Please be aware that we do not control and are not responsible for the information collection, use, and disclosure practices of such External Platforms. Please review and understand their privacy practices and policies, if any, before providing any Personal Information to them or using any of their services. We are not responsible for the content or information of any External Platform, any products or services that may be offered through any External Platforms, or any other use of any External Platforms.
10. Updates to Our Privacy Policy
This Policy may be amended, modified, updated or terminated at any time by the Company, provided that the Company notifies you in advance of any material amendment, modification or update by posting an amended version of the Policy through the Platform (and the date of such posting shall be deemed the date of notification) or by notifying you of such change(s) in accordance with the notification provision included in the Terms. It is your responsibility to periodically review this Policy, and you are on notice of and bound by any changes when you continue to use our Services or engage with us after you have been notified of such changes in accordance with the Terms.
11. Contact Us
If you have any questions, comments, or concerns regarding this Policy or our practices please feel free to write to us at:
Pavilion, Inc.
Attn: Data Privacy Team
200 West 11th Street
Suite 4
New York, NY 10014
success@joinpavilion.com