We’re a small team. That’s the point.
Pavilion has around 10,000 members and a team that could fit in a conference room. That ratio is intentional. We stay lean so the work stays real and everyone on staff can feel the difference they’re making. If you join us, you’ll own something fast. There’s no layer of managers between you and the work, or between the work and the members it affects.
What it’s actually like here
We spend most of our day talking to operators who are under real pressure.
Missed forecasts, board decks due Friday, teams that need to be rebuilt. The problems our members bring to us aren’t hypothetical. They’re real issues that we actually help solve every day.
We’re remote but we show up.
We host dozens of live courses and hundreds of events each year, which means this team coordinates and executes at a pace most companies don’t hit. If you like seeing your work land in real life, that part is genuinely fun.
We’re also figuring things out as GTM changes.
AI is rewriting how our members do their jobs, which means it’s rewriting how we do ours too. Nobody here has all the answers. We like people who are okay with that.
What we look for
We’re not big on job description buzzwords so here's the plain version. We want people who do the work without being asked twice, who care about the member on the other end of whatever they’re building, and who’d rather solve a hard problem than avoid it.
Pavilion’s “give to get” ethos isn’t just for members. The people who do best here are interested in one another’s success.
The team
Sam Jacobs
Founder & CEO
Started Pavilion in 2016 after years in sales leadership. Still talks to members every week.
Rich Gardner
President
Member since 2018. President since 2025. Runs the business side, but like a member would.
Julia Segel
VP of Sales & Success
Owns the member experience from first conversation to long-term renewal.
Josh Mait
SVP of Marketing
Responsible for how Pavilion shows up in the world, including this page.
Samantha Carducci
Head of Ops and Chief of Staff
An OG who has worn all the hats. Keeps the trains moving across a team that does a lot.
Megan Brock
Head of People
The person who makes sure the ship keeps running smoothly.
Open roles
We hire carefully. When we have an opening, it means something and we take it seriously.
Apply here